ALVEN

ZURICH

SRING SALE UP TO 60% OFF ALL GLASSES

FAQ

Yes, our glasses are fully waterproof. You can confidently wear them in rain, near water, or during outdoor activities without worrying about water damage. The lenses and frame materials are designed to resist moisture, so splashes, rain, or even getting them completely wet won’t affect their performance.

For the best long-term durability, we still recommend gently drying them after contact with water to keep the lenses clean and crystal clear. But overall you can relax, your glasses are made to handle water without any problem.

You can request a refund as long as the packaging hasn’t been opened. Once your order arrives, simply check the box first if you decide not to keep it, just contact us before unboxing and we’ll process your refund quickly.

If the packaging has already been opened, refunds are not available for hygiene and product safety reasons.

Shipping typically takes 2 to 7 days, depending on your location. Some regions receive their orders quicker, while others might take a little longer due to distance or customs processing.

Either way, our team makes sure your package is prepared and shipped as fast as possible.

Yes, we ship worldwide. No matter where you live, you can order from our store and have your eyewear delivered right to your door.

Delivery times can vary depending on the country, but we make sure our international customers are treated just as smoothly as local ones.

Shipping is always free.

No minimum order, no extra fees every order includes free delivery, no matter where you live.